WSIPC Board Statement

Message from WSIPC Board of Directors:

WSIPC's governing board, made up of the superintendents of Washington's nine educational service districts, is deeply concerned about the challenges educators and school districts are experiencing with the transition to IEPOnline 3.0 and, most importantly, about the impact those challenges can have on the students with disabilities whom this system is intended to support.

We have heard directly from educators and district leaders about the frustration this has caused and the extra work it has added at the start of the school year.

IEPOnline 3.0 is a PCG product delivered through PCG's partnership with WSIPC. PCG is responsible for the product and end-user support. WSIPC is responsible for procurement, hosting, data and reporting integration, and statewide coordination. As the board that governs WSIPC, it's our job to ensure WSIPC and PCG remedy the issues users are experiencing.

Right now, we’re focused on protecting services for students, restoring functionality, and giving districts clear and reliable information about what is being fixed and when.

We are prioritizing the following actions:

• Identify and prioritize the issues creating the greatest risk or disruption for students and educators.
• Set written deadlines for fixes. WSIPC will work with PCG to identify deliverables, responsible parties, and completion targets for priority issues. The board will review progress regularly and hold WSIPC and PCG accountable for meeting those expectations.
• Give districts one source of official and current information. WSIPC will post regular updates on what’s fixed, what’s not, and what’s next, including when an issue has not yet been fixed.
• Support districts while technical issues are resolved, in partnership with OSPI and ESDs.
• Prioritize listening directly to the educators and district leaders using the system.

The board expects measurable progress and clear communication until these issues are resolved. Our commitment is to the students who rely on special education services and to the educators who provide those services every day. They deserve a system that works.