Work with WSIPC as a Software Support Analyst!
Jul 17, 18
Invites applications for the position of
Software Support Analyst - Finance Suite
July 17, 2018 – Open Until Filled
Team collaboration is at the centerpiece of our culture. Your teammates will support and challenge you. Your thoughts and professional candidness are respected. You will laugh and brainstorm daily with your team as you architect solutions and delivery educational experiences to our customers. In this small community, you will “wear many hats,” filling your days with a variety of tasks from solving an important issue for a customer to educating a group of customers via an online session to providing subject matter expertise to technical writers. Some organizations claim work-life balance; however, WSIPC practices it. We work hard, but you have time to enjoy your life, take vacations.
About the Position
A professional will excel in this role with a strong sense of customer service, analytical prowess, and communication aptitude. In this role, an employee will troubleshoot and resolve software application issue related to school district business and HR functions.
An analyst will articulate technical aspect of software into non-technical, business level concepts and guidance for our clients; ultimately helping school districts optimize their use of their software in their operations. An analyst provide this education through face-to-face consultations, classroom and online trainings, written communication, and conference presentations.
While familiarization with K-12 business and HR operations is a benefit, customer service focused mindset is a paramount trait in caring for our customers and succeeding at this position.
Ideal Candidate Qualifications
Superb interpersonal skills; persuasive, encouraging, and diplomatic with conflict resolution skills
Must be able to develop and deliver quality, professional training courses to a variety of audiences
Ability to clearly articulate ideas to both technical and non-technical audiences
College diploma or university degree in an appropriate discipline and/or equivalent work experience
Ability to travel in or out-of-state, some overnight travel required
This is a full-time position. WSIPC provides a comprehensive benefits package includes but not limited to twelve holidays, medical, dental, vision, paid sick leave. Visit www.wsipc.org for a full list of benefit offerings.
What a great place to work! Apply now by emailing your resume to firstname.lastname@example.org
WSIPC is an EOE.