Work with WSIPC as a K-12 Finance Software Business Analyst!

May 03, 18

Everett, Washington

Invites applications for the position of

K-12 Finance Software Business Analyst

May 3, 2018 – Open Until Filled

About The Position

WSIPC is seeking a customer support and training development specialist who is passionate about serving others. The successful candidate is team-oriented and self-driven with excellent communication, technical, training, problem solving and analysis skills.


WSIPC is a non-profit cooperative that empowers K-12 schools with a powerful lineup of technology solutions, services, and support. Membership includes 9 Educational Service Districts and more than 280 school districts, who represent nearly 730,000 students in over 1,500 schools. Our product suites for K-12 education include Financial Management, Human Resources and Student information systems delivered from a combined database for each district. WSIPC offers flexible scheduling, team environment, and a small company feel with great benefits! Still need to know more about what we do? If so, visit our website

Individual Characteristics

  • Personal and organizational integrity and honesty
  • Inspires trust and confidence
  • Creates a culture that fosters high standards of ethics
  • Strong analytic focus
  • Communication and team-building skills
  • Strong customer orientation
  • Appreciation for change management
  • Strong task management and project accountability

Essential Duties and Responsibilities

  • Research, review and analyze the effectiveness and efficiency of existing business processes and develop strategies for enhancing or providing further leveraging of these processes
  • Develop and deliver courses (in a variety of delivery methods) for new and existing software applications, including course materials and exercises; coordinate an overall training curriculum
  • Coordinate and resolve user and support issues
  • Guide customer behaviors through the building of relationships while providing solutions that maximize the benefits for both the customer and WSIPC
  • Review training materials and documentation to keep them current
  • Assist in defining, testing, analyzing, and maintaining WSIPC’s software applications
  • Assist in the research, design, documentation, and modification of software specifications
  • Provide implementation planning, training, and consulting services to customers on WSIPC’s software products
  • Provide suggestions for continual organizational improvement

Minimum Qualifications

  • College diploma or university degree in an appropriate discipline and/or equivalent work experience
  • Broad experience in the support of specialized school district financial software suites or other ERP products (knowledge of the Skyward Business Management Suite required)
  • Superb ability to research, investigate, analyze, reconcile and evaluate data
  • Superb interpersonal skills; persuasive, encouraging, and diplomatic with conflict resolution skills
  • Must be able to develop and deliver quality, professional training courses to a variety of audiences
  • Experience in data conversion, user migration and implementation of new software systems
  • Exceptional listening, interpersonal, verbal and written communication skills
  • Ability to effectively prioritize and execute tasks in a high pressure, deadline driven environment
  • Superior customer service orientation
  • Effectively work in a team-oriented, collaborative environment
  • Ability to travel in or out-of-state, some overnight travel required
  • Ability to work additional hours to meet deadlines
  • Ability to clearly articulate ideas to both technical and non-technical audiences
  • Familiarity with performance under service level agreements, and expectations surrounding mission critical problem resolution

Terms Of Employment

  • This is an overtime exempt position. Annualized salary based on qualifications and experience.
  • WSIPC provides a comprehensive benefit package, for details visit:

Application Instructions

Application materials must include the following in order to be considered for the applicant pool:
  • Resume listing previous employers, employment dates and responsibilities applicable to the position
  • E-mail application materials to

Reference 180501