Set Up a Student-Led Help Desk!

May 11, 21

Dell Student Tech Crew


Get your students ready for the future by establishing a student-led help desk to service your school’s technology!

Remote and hybrid teaching, learning, and working means that schools have had to add many additional devices, and more devices means more pressure on your IT department.

By setting up a student-led help desk, you can reduce the pressure on your staff and allow your students to receive career readiness training.

The Dell Student TechCrew promotes future career skills and learning via hands-on experience as students help their peers and school staff with technology issues.


What is included in this program?

  • Learning resources that support technology skills
  • Curriculum from Dell and The Conrad Design Method® (CDM) to support solution-based learning
  • Professional learning course for teachers to facilitate the curriculum, provided by Dell Giving
  • Comprehensive Implementation Guide, including design suggestions to help set up your classroom


Why participate in this program?

  • Boost students’ career-readiness skills, such as communication, collaboration, creativity, and problem solving
  • Offer students industry certifications to support college and employment goals


Learn more about adding a student-led help desk in your school!
Contact Susan Bocanegra, Inside Account Manager, 512.513.8851, susan.bocanegra@dell.com.


WSIPC’s Purchasing Program
WSIPC’s Purchasing Program connects K-12 public and private schools and public agencies to a network of technology partners, leveraging the power of the WSIPC Cooperative to provide competitively bid goods and services at a reasonable cost.

Each vendor who becomes a part of WSIPC’s Purchasing Program has been awarded a bid contract through an official RFP process in compliance with Washington State Procurement RCWs.

Dell is an awarded vendor of WSIPC RFP 20-01 Computer Hardware & Equipment.


WSIPC is a non-profit public agency that provides technology solutions, services, and support to K-12 schools. WSIPC’s purpose is to help schools do more with every dollar and to empower them with the tools to work smarter. To learn how your district can become part of the WSIPC Cooperative, contact us at info@wsipc.org or 425.349.6600.

WSIPC. Inspired by education. Empowered by technology.TM