West’s Education group, part of West Corporation, is the trusted provider of SchoolMessenger solutions. Thousands of schools and other educational institutions in all 50 U.S. states and Canada depend on SchoolMessenger products and services. From notifications and websites to custom mobile apps and social media, school leaders have relied on the SchoolMessenger platform since 1999 to engage with their communities in multiple languages and on any device.
*SchoolMessenger is an awarded vendor of RFP 16-01. When purchasing, please reference WSIPC Bid Contract 16-01
Reach parents, guardians, and students with school notifications and emergency alerts using SMS text, voice, email, social media, web, and mobile app push notifications. SchoolMessenger Communicate is K-12’s most chosen notification service, contacting parents in the ways they want – with all messages sent from a single, simple web-based interface. Built for capacity and reliability, Communicate scales to deliver hundreds of millions of messages accurately and securely when it’s needed most.
Engage the broad school community with a custom-designed, responsive website. SchoolMessenger Presence is the website content management system built for K-12 education, featuring original design options, built-in photo editing tools, unlimited calendars and forms, and teacher websites. Behind the scenes, true in-line editing and drag-and-drop workflow management ensure that keeping a website up-to-date doesn’t require HTML programming skills.
Connect with parents and the learning community with a mobile app that reflects a district’s look, feel, and brand. SchoolMessenger CustomApp provides custom-designed apps for both Apple iOS and Android mobile devices, highlighting an array of content feeds ranging from schedules and grades to lunch menus and sports. Tight integration with SchoolMessenger Communicate’s notification features lets recipients choose how, and about what, they’ll be notified.
Manage, monitor, and grow a district’s social media presence across a wide variety of social networks. SchoolMessenger K12 Social is the most complete social media management application, a single place for posting or responding to multiple Facebook, Twitter, YouTube, Instagram, Pinterest and other accounts, and to listen in real time to countless sources across the web. Robust analytics easily help quantify district social media performance.
Keep students and schools safer with advanced email filtering and human monitoring services. SchoolMessenger SafeMail works with the email, chat, document editing, and other components of Google Apps for Education and Microsoft Office 365 Education to improve a district’s compliance with federal laws like CIPA and COPPA – and to intelligently flag potential threats, from talk of suicide to interpersonal conflict. Its Walled Garden Filter offers granular controls on student email exchange.
Send important school documents to parents and guardians both digitally and securely. SchoolMessenger SecureFile saves districts money and time by distributing sensitive documents such as report cards and progress reports, as well as everyday communications like school flyers, without having to print and mail them. Built-in 256-bit SSL encryption and optional password protection keep documents safe, and full reporting confirms receipt, viewing, and download.
Simplify logging in to web-based resources, including SchoolMessenger communications products. SchoolMessenger Passport is the K-12 single sign-on solution for hundreds of popular education products, such as web-based learning management systems, student information systems, curriculum materials, and free digital content libraries. Passport is available as a free, standard version and in a premium version to securely connect staff, students, and parents to the web resources they use every day with just one ID and password.