Infocentre Smalll


Bid Contract

infocentre.jpgThe InfoCentre™ service platform was established in the late 1990's by McKinstry, a 55-year full-service design, build, operate and maintain (DBOM) firm with over 1,800 employees and approximately $500 million in annual revenue.  McKinstry witnessed many facility management teams struggling with "people, process, and technology" issues in the built environment.  

InfoCentre™ was designed as a service to aid facilities staff to better operate their buildings, improve occupant satisfaction, capture valuable data, and lower operational costs through improved work-flow processes and informed business decisions.  InfoCentre now supports over 300-million square-feet of property across the United States including support of some Washington school districts.

InfoCentre, an industry-leading computerized issue and work-flow management system that pro-actively manages and implements building maintenance 24/7 – from dispatching vendors to providing status reports. InfoCentre also allows you to schedule and track issues on-line through an easy-to-use interface so your staff can see how issues are being resolved in near real time.  


  • 24×7 customer service and issue management
  • Work order management and development
  • Operational and capital planning
  • Alarm monitoring and response
  • Control System support, troubleshooting, and service
  • Central repository for all facility documentation
  • Warranty management
  • Technology integration
  • Computerized maintenance management system
  • Facility asset/equipment management
  • Vendor/service provider management
  • Event scheduling and management facility communication conduit 


  • Improved occupant satisfaction
  • Improved building system performance
  • Improved visibility to issue root causes
  • Improved staff and vendor performance
  • Improved equipment/asset maintenance
  • Reduced utility consumption
  • Reduced operating costs
  • Improved data = Improved business decisions  

Matt Sater
Operations Director

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